Frequently asked questions

When will my order be delivered?

We ship worldwide. Your order will be packaged really carefully and delivered wherever you want. Delivery takes between 2-4 business days. You will receive an e-mail after ordering with more information about the delivery.

Can I Return my product?

Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.

What can I do if my item (or part of it) is damaged?

We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.

Send us a message!

Contact form

Untitled_design_2_f1d0261e-e38e-4ab4-8240-09a51a1cc644 - Nai Pet Store

© 2026 Nai Pet Store, Powered by Shopify

  • US (USD $) US (USD $)
  • American Express
  • Apple Pay
  • Bancontact
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa