Terms of service

Welcome to Nai Pet Store! By accessing or using our website and services, you agree to the following terms of service:

1. General

These Terms of Service apply to all users of this website.
Nai Pet Store reserves the right to modify or update these terms at any time without prior notice.

2. Products and Services

We strive to provide accurate descriptions and images of our products, but we do not guarantee that all information is 100% error-free.
Product availability is subject to change without notice.

3. Pricing and Payments

All prices are listed in USD and are subject to change at any time.
We accept major credit/debit cards and other secure payment options.
Payment must be completed before an order is processed and shipped.

4. Shipping

Orders are typically processed within 1–3 business days.
Standard U.S. delivery typically takes 3–5 business days after processing.
Free U.S. shipping is available on orders over $35, and free Canada shipping is available on orders over $50.
International delivery times vary by destination.
Delays caused by carriers, customs, weather, or other circumstances outside our control may occur.

5. Returns and Refunds

We offer a 30-day return policy. Eligible returns must be requested within 30 days of receiving the item. Please refer to our Return & Refund Policy for complete eligibility requirements and instructions.

6. Use of Website

You agree not to misuse the website or interfere with its functionality.
Content on this site, including images and text, is the property of Nai Pet Store and may not be used without permission.

7. Privacy

Your privacy is important to us. Please see our Privacy Policy for how we collect and use your information.

8. Limitation of Liability

Nai Pet Store is not liable for any indirect or consequential damages arising from the use or inability to use our website or products.

9. Contact

If you have any questions about these Terms, please contact us at:
Email: support@naipetstore.com